Oura Lounge
Last updated: 25/12/2025
Welcome to Oura Lounge. By accessing or using our website, services, or making a booking or purchase with Oura Lounge, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.
1. Acceptance of Terms
By using this website or engaging with Oura Lounge’s services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services.
2. Services Provided
Oura Lounge provides wellness, relaxation, lifestyle, and related products and services, including but not limited to:
In-lounge services and experiences
Product sales
Promotions, memberships, or packages
Online bookings and inquiries
Services may vary by availability and are subject to change without prior notice.
3. Eligibility
You must be at least 18 years old to use our services or make purchases independently. By using our services, you confirm that you meet this requirement.
4. Bookings, Payments & Pricing
All prices displayed are in Ringgit Malaysia (RM) unless stated otherwise.
Payments must be made in full at the time of booking or purchase.
Oura Lounge reserves the right to update pricing, promotions, or packages at any time without prior notice.
Promotional discounts or coupon codes are subject to specific terms and may not be combined unless explicitly stated.
5. Cancellations & Refunds
Appointments or bookings must be cancelled within the stated cancellation window (if applicable).
Late cancellations, no-shows, or last-minute changes may be non-refundable.
Refunds, if approved, will be processed using the original payment method.
Certain services, packages, or promotional purchases may be non-refundable.
6. Health & Wellness Disclaimer
Oura Lounge services are intended for general wellness and relaxation purposes only.
Our services do not replace medical treatment, diagnosis, or professional healthcare advice.
Please inform our team of any medical conditions, allergies, injuries, or sensitivities prior to receiving services.
Oura Lounge is not liable for adverse reactions resulting from undisclosed conditions.
7. User Conduct
You agree to:
Provide accurate and truthful information
Respect staff, clients, and premises
Refrain from disruptive, abusive, or inappropriate behaviour
Oura Lounge reserves the right to refuse service to anyone who violates these standards.
8. Intellectual Property
All content on this website — including text, images, logos, branding, and designs — is the intellectual property of Oura Lounge and may not be copied, reproduced, or used without prior written consent.
9. Newsletter & Communications
By subscribing to our newsletter or providing your contact details, you consent to receive updates, promotions, and communications from Oura Lounge.
You may unsubscribe at any time using the link provided in our emails.
We respect your privacy and handle personal data in accordance with our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law:
Oura Lounge shall not be liable for indirect, incidental, or consequential damages.
Our liability is limited to the amount paid for the specific service or product in question.
11. Third-Party Services
Our website may integrate third-party platforms for payments, bookings, or communications. Oura Lounge is not responsible for the content, policies, or performance of these external services.
12. Modifications to Terms
Oura Lounge reserves the right to update or modify these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia.
14. Contact Information
For questions regarding these Terms, please contact us at:
– ouralounge@yahoo.com
Oura Lounge, Malaysia